Pricing
Residential
- Subsidized installation for a limited time
- All equipment and Wi-FI included
- No contract required
- No data caps
- Static IP address available
- Keep your current phone number
- Unlimited calling within the U.S., Canada, Mexico, and Puerto Rico
- Call waiting, call blocking, caller ID, and other premium features
Digital Phone Service Through Ooma
- Keep your current phone number
- Unlimited calling within the U.S., Canada, Mexico, and Puerto Rico
- Call waiting, call blocking, caller ID, and other premium service features
Activation Fee
There is a $99 activation fee per customer when starting service.
Drop Subsidy For A Limited Time (as much as $750)
"Drop" refers to the connection from the fiber network to your home or business. Property owners signing up now will receive a credit toward their drop installation cost. See the details here.
Installation Overview
The physical connection cabling will likely follow the same route to your home or business as your existing utilities. The cable will be brought to the side of the building near to your current utility connections.
The technicians will discuss with you the best location for your wireless Internet router. In most cases this will be on the first floor of the premises. For telephone service subscribers, the location for the Telo phone adapter can also be discussed.
Additional wiring beyond that of Standard Installation will incur an additional charge.
Seasonal Customers
Services can be canceled at any time without penalty (see point 8 at wiredwest.net/about/terms-and-conditions/ for exact policy language). Here cancelation of services means maintaining neither Broadband Internet nor Digital Phone Service. There is no services suspension option.
If you cancel your Digital Phone Service, you will lose your phone number unless you have it ported to another carrier before cancelation. But before you cancel consider that the phone number and Telo phone adapter can be taken with you and used elsewhere in the U.S. If you do relocate your Telo, be sure to update your location with Ooma customer support to maintain 911 services.
If services are reinstated within twelve months following cancelation, the activation fee is waived. After twelve months a $99 activation fee will be charged upon reinstatement of services.
Internet Service Provider
WiredWest is our Internet Service Provider (ISP). WiredWest has engaged Westfield Gas & Electric / Whip City Fiber as the network operator.
Not Sure You Can Afford Broadband?
There are two federal programs offering financial assistance to qualified customers. Read up on them today.
Business
- Subsidized installation for a limited time
- All equipment and Wi-FI included
- No contract required
- No data caps
- Static IP address available
- Keep your business' current phone number
- Unlimited calling within the U.S., Canada, Mexico, and Puerto Rico
- Call waiting, call blocking, caller ID, and other premium service features
- Additional business phone services available